The Effect of Job Satisfaction, Work Discipline and Environment on Employee Job Performance
https://doi.org/10.56225/ijassh.v1i1.37
Keywords:
work discipline, work environment, job satisfaction, employee job performanceAbstract
Today, employee job performance has become main focus of organization or business industry due to their contribution to business performance. This study investigates the relationship of work discipline, work environment, and job satisfaction on employee job performance at Bank Syariah Indonesia (BSI) West Jakarta, Indonesia. This study is designed using a quantitative approach through survey questionnaire. A total of 75 employees from BSI West Jakarta Branch have participated and collected using random sampling technique. The data analyzed using structural equation modeling (SEM) partial least square (PLS) method. The study result indicated that work discipline and job satisfaction influence job performance. Besides that, this study indicated that work environment has no significant relationship with employee job performance. In conclusion, this study has successfully investigated the determinant factors of employee job performance. The study findings indicated that work environment and job satisfaction can enhance the employee performance in Bank Syariah Indonesia (BSI) West Jakarta, Indonesia.
Downloads
References
Agarwal, R., & Gupta, B. (2021). Innovation and Leadership: A Study of Organizations Based in the United Arab Emirates. Foundations of Management, 13(1), 73–84. https://doi.org/10.2478/fman-2021-0006
Anitha, J. (2014). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management.
Arif, M., Syaifani, P. E., Siswadi, Y., & Jufrizen, J. (2019). Effect of Compensation and Discipline on Employee Performance. Proceeding UII-ICABE, 263–276.
Arifin, A. H., Saputra, J., Puteh, A., & Qamarius, I. (2019). The Role of Organizational Culture in the Relationship of Personality and Organization Commitment on Employee Performance. In International Journal of Innovation, Creativity and Change. www.ijicc.net (Vol. 9).
Badrianto, Y., & Ekhsan, M. (2020). Effect of work environment and job satisfaction on employee performance in pt. Nesinak industries. Journal of Business, Management, & Accounting, 2(1).
Bajorek, Z. M., & Bevan, S. M. (2015). Performance-related-pay in the UK public sector: A review of the recent evidence on effectiveness and value for money. Journal of Organizational Effectiveness, 2(2), 94–109. https://doi.org/10.1108/JOEPP-03-2015-0011
Bayu Kuta Waringin, G. N., & Dewi, L. G. K. (2018). Pengaruh Employee Stock Option Plan (ESOP) pada Earnings Management dan Leverage Sebagai Variabel Pemoderasi. E-Jurnal Akuntansi, 25, 553. https://doi.org/10.24843/eja.2018.v25.i01.p21
Berliana, M., Siregar, N., & Gustian, H. D. (2018). The model of job satisfaction and employee performance. International Review of Management and Marketing, 8(6), 41.
Bhardwaj, A., Mishra, S., & Jain, T. K. (2020). An analysis to understanding the job satisfaction of employees in banking industry. Materials Today: Proceedings, 37(Part 2), 170–174. https://doi.org/10.1016/j.matpr.2020.04.783
Crossman, A., & Abou‐Zaki, B. (2003). Job satisfaction and employee performance of Lebanese banking staff. Journal of Managerial Psychology, 18(4), 368–376.
Dizgah, M. R., Chegini, M. G., & Bisokhan, R. (2012). Relationship between job satisfaction and employee job performance in Guilan public sector. Journal of Basic and Applied Scientific Research, 2(2), 1735–1741.
Gandung, M. (2022). The Effect of Work Supervision and Discipline on Employee Performance at PT . Personel Alih Daya (Persero) Jakarta Selatan. International Journal of Education , Information Technology, 5(2), 10–24. https://doi.org/10.5281/zenodo.6400028
Gross, H. P., Ingerfurth, S., & Willems, J. (2021). Employees as reputation advocates: Dimensions of employee job satisfaction explaining employees’ recommendation intention. Journal of Business Research, 134(May), 405–413. https://doi.org/10.1016/j.jbusres.2021.05.021
Haosana, Y., & Hatane, S. E. (2015). Peranan Employess Stock Ownership Program , Human Cost Efficiency Dan Total Asset. Business Accounting Review, 3(1), 456–465.
Inuwa, M. (2016). Job satisfaction and employee performance: An empirical approach. The Millennium University Journal, 1(1), 90–103.
Jiménez, M. (2018). Leadership style, organizational performance, and change through the lens of emotional intelligence. Foundations of Management, 10(1), 237–250. https://doi.org/10.2478/fman-2018-0018
Jing, C., Keasey, K., Lim, I., & Xu, B. (2019). Financial constraints and employee satisfaction. Economics Letters, 183, 108599. https://doi.org/10.1016/j.econlet.2019.108599
Jung, J. H., Yoo, J. J., & Arnold, T. J. (2021). The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty. Journal of Business Research, 122(December 2019), 362–372. https://doi.org/10.1016/j.jbusres.2020.09.010
Kamaruddin, S. N. A. A., Omar, K., Saputra, J., Shakur, E. S. A., Rahim, N. A. A. A., & Razali, M. K. A. M. (2021). Determinants of female employees’ job performance in Malaysia. Management Science Letters, 11, 233–238. https://doi.org/10.5267/j.msl.2020.8.011
Laras, T., Jatmiko, B., & Tri Nugroho, F. J. H. (2021). The Influence Of Organizational Citizenship Behavior (OCB) And Organizational Culture On The Performance Of Education Employees As Mediated By Job Satisfaction (Survey At The Private University Of Sleman Regency In Yogyakarta). Kinerja, 25(2), 307–332. https://doi.org/10.24002/kinerja.v25i2.4814
Maryani, Y., Entang, M., & Tukiran, M. (2021). The relationship between work motivation, work discipline and employee performance at the Regional Secretariat of Bogor City. International Journal of Social and Management Studies, 2(2), 1–16.
Mayangsari, L., Restianti, T., Saputra, J., & Rahadi, R. A. (2020). The relationship between self-employed motivation and individual work performance among online drivers in West Java, Indonesia. International Journal of Innovation, Creativity and Change, 13(3), 513–530.
Mulyasana, D., Mulyasa, E., Santosa, P., & Sarihati, T. (2020). The Effect Of Organization Characteristics On Optimal Leadership Decision. Journal of Security and Sustainability Issues, 10(Oct), 382–398. https://doi.org/10.9770/jssi.2020.10.Oct(31)
Muradli, N., & Ahmadov, F. (2019). Managing contradiction and sustaining sustainability in inter organizational networks through leadership: A case study. Entrepreneurship and Sustainability Issues, 6(3), 1255–1269. https://doi.org/10.9770/jesi.2019.6.3(14)
Mustafa, M., Coetzer, A., Ramos, H. M., & Fuhrer, J. (2021). Exploring the effects of small- and medium-sized enterprise employees’ job satisfaction on their innovative work behaviours: the moderating effects of personality. Journal of Organizational Effectiveness: People and Performance, 8(2), 228–250. https://doi.org/10.1108/JOEPP-07-2020-0133
Nurwulansari, & Rikumahu, B. (2018). Determinants of Dividend Payout Ratio : A Study of Listed Companies in Indonesia Stock Exchange. International Seminar & Conference on Learning Organization, 31–51.
Pattarani, A., Rivai, N. I., & Erawati, H. (2021). The Effect of Work Ability and Work Motivation on the Performance of the State Civil Apparatus at Regional Inspectorates Sidrap District. International Journal of Management Progress, 3(1), 21–36.
Pavithra, S., & Deepak, K. V. (2021). The effect of social media on employees’ job performance with reference to information technology (IT) sector in Bangalore. Materials Today: Proceedings, xxxx. https://doi.org/10.1016/j.matpr.2020.11.067
Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador Hotels and Resorts, Indonesia. International Journal of Law and Management.
Prayogi, M. A., Lesmana, M. T., & Siregar, L. H. (2019). The influence of communication and work discipline to employee performance. First International Conference on Administration Science (ICAS 2019), 423–426.
Ramli, A. H. (2019). Work environment, job satisfaction and employee performance in health services. Business and Entrepreneurial Review, 19(1), 29–42.
Raub, S., Borzillo, S., Perretten, G., & Schmitt, A. (2021). New employee orientation, role-related stressors and conflict at work: Consequences for work attitudes and performance of hospitality employees. International Journal of Hospitality Management, 94, 102857. https://doi.org/10.1016/j.ijhm.2020.102857
Son, J. H., Kim, J. H., & Kim, G. J. (2021). Does employee satisfaction influence customer satisfaction? Assessing coffee shops through the service profit chain model. International Journal of Hospitality Management, 94(January), 102866. https://doi.org/10.1016/j.ijhm.2021.102866
Thaief, I., & Baharuddin, A. (2015). Effect of training, compensation and work discipline against employee job performance. Rev. Eur. Stud., 7, 23.
Tomaževič, N., & Aristovnik, A. (2019). Factors of trust in immediate leaders: An empirical study in police service environment. International Journal of Environmental Research and Public Health, 16(14). https://doi.org/10.3390/ijerph16142525
Yusliza, M. Y., Faezah, J. N., Muhammad, J. S. Z., & Ramayah, T. (2021). Analyzing the Relationship Between Supportive Work Environment and Employee Retention. 11th Annual International Conference on Industrial Engineering and Operations Management, 3088–3096.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 by the author
This work is licensed under a Creative Commons Attribution 4.0 International License.
