The Effect of Digital Leadership, Information Technology and Digital Competency on Employee Performance in the Digital Era: Mediating Role of Job Satisfaction

https://doi.org/10.56225/ijassh.v2i2.204

Authors

  • Fendi Hidayat Faculty of Economics, Universitas Batam, Kepulauan Riau, Indonesia
  • Sumantri Sumantri Faculty of Economics, Universitas Batam, Kepulauan Riau, Indonesia
  • Angelina Eleonora Rumengan Faculty of Economics, Universitas Batam, Kepulauan Riau, Indonesia
  • Chablullah Wibisono Faculty of Economics, Universitas Batam, Kepulauan Riau, Indonesia
  • Muammar Khaddafi Faculty of Economics, Universitas Batam, Kepulauan Riau, Indonesia

Keywords:

digital leadership, information technology, digital competency, job satisfaction, employee performance

Abstract

Today, human resource is the main factor for organizations to achieve success. Thus, the employees are no longer only considered as production but have become an asset for the organization. Organizations must also be sensitive to the changes that occur in the internal and external environment to compete and maintain business during the significant competition due to globalization and industrial revolution. This study seeks to examine mediating role of job satisfaction in the effect of digital leadership, information technology and digital competency on employee performance in the digital era at BPR Sejahtera Batam. This study uses a quantitative method with explanatory research. The survey data were analyzed using the Structural Equation Modeling (SEM) using AMOS. The results indicated that digital leadership and digital competence have a significant positive effect on job satisfaction. Also, digital leadership and information technology have a significant positive effect on employee performance. Besides that, job satisfaction mediates the relationship between digital leadership and employee performance. In addition, this study found that Information Technology does not significant effect on job satisfaction and Digital Competence does not significant effect on employee performance. This study concludes that job satisfaction plays an important role as mediator in the relationship between digital leadership and employee performance.

Downloads

Download data is not yet available.

References

Admin. (2018), “BPR Sejahtera Batam memprioritaskan pelayanan dan kinerja”.

Ayu, N., Pitasari, A. and Surya Perdhana, M. (2018), “Kepuasan Kerja Karyawan : Studi Literatur”, Diponegoro Journal of Management, Vol. 7 No. 4, pp. 1–11.

Baharrudin, S., Ludfiana, M., Santoso, B., Putra, E.M., Pratiwi, R. and Semarang, K. (2021), “Pengaruh Kompetensi Digital Dan Keterikatan”, Prosiding Seminar Nasional Manajemen Dan Akuntansi STIE Semarang (SENMAS), Sekolah Tinggi Ilmu Ekonomi, Semarang.

Batam, B.P.R.S. (2019), “Laporan Penerapan Tata Kelola BPR Sejahtera Batam”, BPR Sejahtera Batam.

Bhuiyan, F., Manir Chowdhury, M. and Ferdous, F. (2014), “Historical evolution of Human Resource Information System (HRIS ): An interface between HR and computer technology”, Human Resource Management Research, Vol. 4 No. 4, pp. 75–80.

BL, M., Muchran, M. and Muchran, M. (2017), “The Influence of Leader Communication Skills on Employee Performance and Motivation as a Moderating Variable in the Tourism Industry”, Journal of Culture, Society and Development, Vol. 36, pp. 40–43.

Darmawanty, F., Lumbanraja, P. and Lubis, A.N. (2018), “The influence of leadership behavior, communication and work motivation on the employees’ performance at kopertis religion i in the north of sumatera”, International Journal of Scientific and Technology Research, Vol. 7 No. 5, pp. 41–55.

Diamantidis, A.D. and Chatzoglou, P. (2019), “Factors affecting employee performance: an empirical approach”, International Journal of Productivity and Performance Management, Vol. 68 No. 1, pp. 171–193.

Femi, A.F. (2014), “The Impact of Communication on Workers’ Performance in Selected Organisations in Lagos State, Nigeria”, IOSR Journal of Humanities and Social Science, Vol. 19 No. 8, pp. 75–82.

Firdaus, D. and Yazid, H. (2017), “Pengaruh Teknologi Informasi, Intensitas Kompetisi Pasar, Strategi Bisnis Dan Informasi Sistem Akuntansi Manajemen Pada Kinerja Perusahaan (Studi pada perusahaan manufaktur di kawasan industri modern Cikande Kabupaten Serang – Banten)”, Jurnal Riset Akuntansi Tirtayasa, Vol. 2 No. 2, pp. 17–40.

Hardani, Auliya, N.H., Andriani, H., Fardani, R.A., Ustiawaty, J., Utami, E.F., Sukmana, D.J., et al. (2020), Metode Penelitian Kualitatif & Kuantitatif, edited by Abadi, H., I., Penerbit Pustaka Ilmu.

Hardiansyah, A.T., Amelia, A. and Santika, M. (2019), “Kepuasan Kerja Sebagai Faktor Terbentuknya Sikap Kerja Pegawai Negeri Sipil Kantor Kecamatan Klampis, Bangkalan”, Competence : Journal of Management Studies, Vol. 12 No. 2, pp. 167–187.

Hartono, T. and Siagian, M. (2020), “Pengaruh Disiplin Kerja Dan Pelatihan Terhadap Kinerja Karyawan Di Pt Bpr Sejahtera Batam”, Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi, Vol. 7 No. 1, pp. 220–237.

Kaygusuz, İ., Akgemci, T. and Yilmaz, A. (2016), “the Impact of Hris Usage on Organizational Efficiency and Employee Performance: a Research in Industrial and Banking Sector in Ankara and Istanbul Cities”, International Journal of Business & Management, Vol. IV No. 4, pp. 14–52.

Khashman, I.M.A. and Khashman, A.M. (2016), “The Impact of Human Resource Information System (HRIS) Applications on Organizational Performance (Efficiency and Effectiveness) in Jordanian Private Hospitals”, Journal of Management Research, Vol. 8 No. 3, pp. 31–44.

Marguna, A.M. and Sangiasseri. (2020), “Pengaruh Kompetensi Digital (e-Skills) Terhadap Kinerja Pustakawan di UPT Perpustakaan Universitas Hasanuddin”, Jupiter, Vol. XVII No. 2, pp. 104–117.

Mustafa, G. and Lines, R. (2014), “Influence of Leadership on Job Satisfaction: The Moderating Effects of Follower Individual-Level Masculinity-Femininity Values”, Journal of Leadership Studies, Vol. 7 No. 4, pp. 23–39.

Muzakki, M.H. (2016), “Pengaruh Penggunaan Teknologi Informasi terhadap Kinerja Karyawan: Studi Pada Karyawan PT . TELKOM Pusat Divisi Regional V Surabaya”, Jurnal Administrasi Bisnis, Vol. 39 No. 2, pp. 169–175.

Muzakki, M.H., Susilo, H. and Yuniarto, S.R. (2016), “Pengaruh Penggunaan Teknologi Informasi Terhadap Kinerja Karyawan (Studi Pada Karyawan PT. TELKOM Pusat Divisi Regional V Surabaya)”, Jurnal Administrasi Bisnis (JAB), Vol. 39 No. 2, pp. 169–175.

Nugroho, W.S., H.S, E.W. and Taufiq, M. (2019), “Komitmen Organisasi Memediasi Pengaruh Teknologi Informasi Dan Kompetensi Terhadap Kinerja Karyawan (Studi Empiris Pada PT. Deksha Orla Tranggana Regional Jawa)”, Jurnal Ekonomi Manajemen Dan Akuntansi, Vol. 26 No. 46, pp. 68–81.

Nurariansyah, I. (2019), Pengaruh Teknologi Informasi Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Sebagai Variabel Mediasi Pada Kantor Wilayah Badan Pertanahan Nasional Provinsi Sulawesi Selatan, Universitas Islam Negeri Alauddin Makassar.

Oberer, B. and Erkollar, A. (2018), “Leadership 4.0: Digital Leaders in the Age of Industry 4.0”, International Journal of Organizational Leadership, Vol. 7 No. 4, pp. 404–412.

Oruh, E.S. (2013), “Towards sustainable human resource information systems (HRIS) in the Nigerian banking sector: The role of new media”, Economic Insights - Trends and Challenges, Vol. 65 No. 3, pp. 1–8.

Pradhan, R.K. and Jena, L.K. (2017), “Employee Performance at Workplace: Conceptual Model and Empirical Validation”, Business Perspectives and Research, Vol. 5 No. 1, pp. 69–85.

Promsri, C. (2019), “Developing Model of Digital Leadership for a Successful Digital Transformation”, Business Management - Gph International Journal, Vol. 2 No. 8, pp. 1–8.

Putra, R., Suprayogi, A. and Kahar, S. (2013), “plikasi SIG untuk penentuan daerah quick count pemilihan kepala daerah: Studi Kasus: Pemilihan Walikota Cirebon 2013, Jawa Barat”, Jurnal Geodesi Undip, Vol. 2 No. 4, pp. 1–12.

Rukmana, H.D., M Pd MM, S. and S E, E.N. (2018), “The Impact of Organization Communication on Employee Performance Through Employee’s Work Motivation at Pt. Putri Panda Unit Ii Tulungagung, East Jawa, Indonesia”, KnE Social Sciences, Vol. 3 No. 3, pp. 211–277.

Shiri, S. (2012), “Effectiveness of Human Resource Information System on HR Functions of the Organization: A Cross Sectional Study”, US-China Education Review, Vol. 9, pp. 830–839.

Tuffaha, M. (2020), “The Determinants of Employee’s Performance: A Literature Review”, Journal of Economics and Management Sciences, Vol. 3 No. 3, p. p14.

Tulasi, D., Sigit, R., Pradana, D.W. and Ellitan, L. (2019), “The Role of Leadership in Industrial Revolution 4.0”, International Journal of Trend in Research and Development, Vol. 6 No. 5, pp. 97–100.

Wasono, L.W. and Furinto, A. (2018), “The effect of digital leadership and innovation management for incumbent telecommunication company in the digital disruptive era”, International Journal of Engineering and Technology(UAE), Vol. 7 No. 2, pp. 125–130.

Yudistira, A., Astuti, E.S. and Kertahadi. (2015), “the Influence of Human Resources Information System Use”, Jurnal Administrasi Bisnis (JAB), Vol. 23 No. 1, pp. 1–6.

Yusman, G. and Suwarsi, S. (2019), “Pengaruh Teknologi Informasi terhadap Kinerja Karyawan Effect of Information Technology on Employee Performance”, Prosiding Manajemen, Vol. 5 No 1, pp. 385–389.

Downloads

Published

2023-05-31

How to Cite

Hidayat, F., Sumantri, S., Rumengan, A. E., Wibisono, C., & Khaddafi , M. (2023). The Effect of Digital Leadership, Information Technology and Digital Competency on Employee Performance in the Digital Era: Mediating Role of Job Satisfaction. International Journal of Advances in Social Sciences and Humanities, 2(2), 144–151. https://doi.org/10.56225/ijassh.v2i2.204

Issue

Section

Articles